FAQ

The questions owners ask before they sign up.

The five objections we hear most — differentiation, setup friction, time-to-results, multi-location pricing, and cancellation — answered in plain English below. Still on the fence? Email spotlamp@polsia.app and a real human will respond the same business day.

How is this different from Yext?

Yext is an enterprise listings suite priced for multi-location brands, with sales calls and annual minimums on top. Spotlamp is built for the other end of the market — restaurants, dentists, plumbers, salons, and independent retailers — with per-location monthly pricing and a self-serve setup. The same core jobs (directory syndication, structured data, unified review inbox) without the enterprise overhead.

Do I have to connect anything?

No. Spotlamp works from your business name, address, and a short profile you fill in at signup. You don't need to plug into your POS, your calendar, or your existing website — most businesses are live in under ten minutes. If you have a website, we optionally read it for richer structured data, but it's never required.

How fast will I see results?

Your listings start propagating to the directory network the same day you sign up. AI-citation tracking produces a baseline within two weeks, and most spots see measurable visibility movement inside the first month. We send a plain-English report on the first of every month so you can see the trend, not just the snapshot.

What if I have multiple locations?

That is the Multi-Location plan — up to 5 locations at $19 per location per month, with AI-citation tracking included. Beyond 5, the Agency plan unlocks bulk scheduling across every client, centralized invoicing, and white-label report exports. You can add or remove locations at any time and billing prorates to the day.

Can I cancel anytime?

Yes — cancel from the dashboard in two clicks, no email or cancellation form required. We do not lock you into an annual contract and we do not charge a cancellation fee. Your account and all data are exportable, and we delete the record on request within 30 days.